UWill Free Teletherapy for Students

UNCSA is thrilled to announce that, thanks to generous support from the UNCSA Parent Leadership Circle, we have engaged a new partner called “Uwill,” a leading mental health and wellness online platform that will significantly expand our existing counseling capacity for students.

With Uwill, any UNCSA student will have free, immediate access to teletherapy online, as well as a mental health crisis line. Licensed clinical therapists are available for virtual appointments 24 hours a day, 7 days a week, 365 days of the year, including extended holiday and summer breaks.

Uwill can provide appointments via text message, phone or video chat, allowing students to choose from a diverse range of qualified mental health therapists, based on student preferences for availability, focus area/issue, gender, language and ethnicity. Students will be able to choose a time that fits their schedule, whether it is day, night or weekend. Uwill is private, secure and confidential.

Uwill is designed to supplement and complement our existing university resources and in-house counselors, in order to serve more students in need and help reduce wait times for counseling.

Frequently asked questions

How can students access Uwill?

Access to Uwill is quick and easy. Students can register and book their first session in just minutes by visiting Uwill online or accessing the platform through their UNCSA Campus app.

Students: If you are experiencing a mental health crisis, call 833-646-1526 for help 24/7/365. (If you are experiencing a medical emergency, call 911.)

How many sessions are available per year?

All enrolled UNCSA students have access to 12 Uwill sessions per year. Students requesting additional sessions will be provided options for continued care though Uwill and UNCSA.

What other resources are available through Uwill?

Uwill also offers users unlimited access to its extensive online library of wellness resources built for students, including meditation, yoga and mindfulness activities.

What other health and wellness programs are available for students?

UNCSA is implementing a range of additional new programs for student well-being to support health and wellness on campus. These include:

itMatters uses the strength of norms- and evidence-based approaches, strategically targeting risk and protective factors to help students make healthy decisions. An online suite of modules is aimed at improving the well-being of undergraduate, graduate and senior high school students. Courses include stress management, sexual violence prevention, alcohol and more.
Penn Resilience Program training for faculty and staff, providing evidence-based training programs that have been demonstrated to build resilience, well-being and optimism among students. The program is based at the University of Pennsylvania.
QPR (Question, Persuade, Refer) training for faculty, staff, and undergraduate and graduate students provides innovative, practical and proven suicide prevention training in about an hour. Funding comes from a UNC System grant.
GUIDE (Guiding Universities In Demonstrating Empathy) is training to empower faculty and staff with the skills and confidence to conduct effective student support conversations. The three-hour, skills-based empathetic communication training is not mental health counseling, but can get students the support they need.

There is also grant funding to provide financial assistance to undergraduate and graduate students for access to off-campus mental health care.

UNCSA continues to offer Mental Health First Aid training provided by staff for faculty, other staff, and undergraduate and graduate students. It is a skills-based course that teaches you how to assist someone experiencing a mental health or substance abuse-related crisis.