Pay My Bill
The Student Accounts & Cashier's Office handles all student billing. Being aware of important dates and deadlines is crucial both academically and financially. Learn about your payment options and important payment deadlines.
Undergraduate & Graduate Students
- No paper bills. Bills are received via TouchNet®, a one-stop portal.
- TouchNet® features:
- View real-time account information using On Demand Statement.
- Make payments.
- Select payment plans.
- Set up direct deposit refunds.
- View statement history and 1098-T.
- Set up authorized users.
High School Students
- Receive billing statements by mail.
- All information is still accessible in EZ Arts through the Student Accounts Center, which redirects to TouchNet.
- High school students have the same TouchNet benefits, except authorized users will be assigned to designated parents/guardians.
Ways to Pay
There are several convenient ways to pay your bill. You can choose to pay online via the student's Student Account Center in EZ Arts, which will redirect you to the TouchNet Billing Portal for secure transactions.
Electronic Check (ACH)
- Available through: TouchNet, a secure online payment portal.
- Cost: No charge for students and families.
- Payment method: Directly from your bank account.
- Requirements: Account checking number and bank routing information.
Credit Card Payments
- Accepted cards: MasterCard, Visa, American Express, and Discover.
- Processed through: TouchNet, a secure online payment portal.
- Convenience fee: 3% non-refundable fee per transaction.
- Note: No credit card payments are accepted via phone. Electronic check payments are not subject to this fee.
Domestic Wire Transfer
International Students: Wiring Funds from Outside the U.S.
- Start by selecting the country from which funds will be sent and the payment amount in US dollars.
- Currency conversion: The US dollar amount will be converted to your home currency at preferential exchange rates, saving you money.
- Book the transaction: Provide additional information and follow email instructions to pay Flywire from your home country bank account.
- Flywire forwards payment: Flywire will send the US dollar amount to UNCSA, directly crediting your student billing account.
- Confirmation: You will receive an email confirming receipt of payment.
- Customer service: Access dedicated support via chat, Skype, email, and phone for any questions.
Mail your payment
- Payment methods: Check, money order, cashier's check.
- Address: UNCSA Student Accounts Office, 1533 South Main Street, Winston-Salem, NC 27127.
Payment plan
- Payment Installments: Pay tuition and fees in installments over the term.
- Details: See payment plan options.
Apply Financial Aid (Scholarships, loans and grants)
- Automatic application: Financial aid applies to your account once all requirements are completed.
- Check deadlines: Be aware of payment deadline dates for financial aid refund checks.
- Assistance: Contact the Financial Aid Office to help with questions about financial
aid.
- Phone: 336-770-3297
- Email: finaid@uncsa.edu
- Student Finacial Aid webpage
- External Scholarships Submission: Bring or mail any outside scholarship checks to the Financial Aid Office to ensure timely posting to your account.
Third-Party Payments
The Student Accounts Office can bill third-party sponsors directly for student charges. Sponsors may include state or federal agencies, embassies, employers, or other organizations.
Student responsibilities:
- Provide valid authorization from the sponsor before the payment due date each semester.
- Pay any balance not covered by the sponsor.
- Renew authorization as needed.
Submit authorization to:
- Email: studentaccounts@uncsa.edu
- Mail: UNCSA Student Accounts, 1533 South Main Street, Winston-Salem, NC 27127
Once authorization is received, a memo will be placed on the student's account to prevent a past-due balance hold. Invoicing to sponsors begins after the add/drop date. If the sponsor does not pay, the student is responsible for the full payment.
Creating an Authorized User in TouchNet
FERPA Compliance: UNCSA cannot release student information to parents/guardians without student consent.
Benefits for Authorized Users
- Make payments
- Receive monthly balance due emails
- View account balance and payment history
- View receipts and other useful information
- Receive and print 1098-T tax forms
- Set up a payment plan
- Save payment methods (viewable only by the authorized user)
- Speak with Student Accounts Office staff about the student account
Steps to Set Up an Authorized User
- Students: Log in your EZ Art account.
- Select the Student Tab.
- Click on Student Account Center, which redirects to the TouchNet Billing Portal.
- Authorized Users: Login through TouchNet Billing Portal.