Complimentary tickets

UNCSA offers a limited number of complimentary tickets to students, faculty and staff to attend UNCSA performances. These tickets are distributed on a first-come, first-served basis unless the Vice Chancellor of Strategic Communications elects a different mode of distribution.

Refer to Complimentary Ticket Regulation 107 for more information on which performances allow comp tickets and the number of tickets you may request for those those events.

On this page

Comp ticket policy

Comp tickets for students, faculty and staff will be available starting three weeks before the first performance of each production. These tickets are offered on a first-come, first-served basis. Any remaining tickets will be released to the public for sale one week before the performance. To reserve your comp tickets, select “UNCSA Community” from the categories on the checkout page.

Beginning one week before the performance, UNCSA community members can choose seats from any available section, including those marked as “General.”

The UNCSA Community section will remain available for purchase through the portal until two hours before the performance or until tickets sell out. One hour before each performance, any remaining tickets will be available for purchase at the door by both the community and the public.

Comp tickets are available as follows:

• UNCSA students: one ticket to any single performance of a production. This ticket is intended for personal use and is non-transferrable.
• UNCSA faculty and staff: two tickets to any single performance or run of a production. These tickets are intended for use by the individual faculty/staff member and his/her guest and are non-transferrable.

Comp Tickets can be redeemed by logging into the Patron Portal.

Anyone who reserved comp tickets and does not use them or release them prior to the performance more than two times in a year could lose access to this benefit for the remainder of the school year.

Requesting comp tickets

There are three ways to request comp tickets.

1. Order Online: Request tickets online via the Patron Portal. Unless it is general seating, you can select your seat as well.
2. Phone: Call the UNCSA Box Office at 336-721-1945 Monday through Friday, from 12 p.m.-5 p.m.
3. Walk Up: Tickets are available at venue Box Office locations one (1) hour prior to show time. If a show is sold out, no comps will be available.

Online ordering instructions

1. Access the Patron Portal through this link or by selecting Buy Tickets button link on an individual performance listed on our website.
2. Select Log In located in the upper right corner of the Patron Portal page.
3. Log in with your username (UNCSA email address) and the password you received via e-mail or created and select Log In.
4. If this is your first time logging in, you forgot your password or your password has expired, select Forgot Password. You will need to enter your UNCSA email address then select Reset Password. You will receive an email with a password and a link back to the Patron Portal. Follow the screen prompts to create or update your password.
5. Once logged in to the Patron Portal, select Events in the upper right of the screen to view all the events and enter the number of tickets requested in the event. Note: The regular price of the ticket will be displayed.
6. Select UNCSA Community tickets
7. Your comp ticket discount will appear on the final checkout page bringing your total to $0.00. However, if you wish to order additional tickets for non-UNCSA patrons so you may sit together, you will be charged for the additional tickets for non-UNCSA patrons.
8. Select Next button. Your order page displays with the subtotal and the applied comp ticket discount.
9. The default ticket delivery method is via email. You can change the ticket delivery method to Ship or Will Call delivery.
10. Select Next button. The optional donation page displays if you wish to make a donation to the school.
11. Select Next button, the Checkout page displays.
12. Select Next button. The Contact page displays.
13. The Payment page is displayed. Review payment page. If purchasing additional tickets for non-UNCSA patrons you will enter your payment method here.
14. Select Submit button. If you took the email delivery method, you will receive an email with a PDF of the ticket.

At any time after requesting tickets in the Patron Portal, you can review your orders by logging in and selecting My Profile, then the Orders tab.

Canceling comp tickets

If you have reserved comp tickets that you can no longer use, please contact the UNCSA Box Office to return them:

Box Office information

• Hours:  Noon-5 p.m., Monday-Friday
• Phone: 336-721-1945
• Email: boxoffice@uncsa.edu
• Location: Watson Hall Box Office

Anyone who reserves comp tickets and does not use them or release them prior to the performance more than two times in a year could lose access to this benefit for the remainder of the school year.