Keep your address current with Human Resources
As members know, the State Health Plan is transitioning from Blue Cross NC to Aetna
beginning January 1, 2025. Aetna will process your medical claims, manage the health
care provider network and deliver new member services as the State Health Plan’s new
third-party administrator (TPA).
To make this transition as seamless as possible, it’s important to stay updated on
Plan news and upcoming events, including 2025 Open Enrollment, set for Sept. 30 through Oct. 25, 2024.
To ensure you receive announcements and messages about this change and Open Enrollment,
please:
- Make sure Human Resources has the correct address on file.
- Sign up for the Plan’s monthly e-newsletter, Member Focus, on the Plan’s website at www.shpnc.org.
As a reminder, this impacts members enrolled in the Base PPO Plan (70/30), including
Medicare retirees enrolled in that plan, and members enrolled in the Enhanced PPO
Plan (80/20). This does not impact members enrolled in our Group Medicare Advantage
Plans.