2012-13 Dining Services Brochure
Dining is a large part of your college and high school experience. Dining Services’ goal is to make your dining experience the best it can be by providing good, nutritious food in a relaxed atmosphere. We also strive hard to deliver superior service each day. So come join us and enjoy the comfort, convenience and inviting atmosphere we have to offer.
UNCSA Dining Services has made a number of changes to enhance the dining program this year. In the Hanes Student Commons Dining Hall, we have a new executive chef who creates a new and exciting sizzle station every week. We have updated all menus to include special theme nights including an International celebration, 70’s night, Bananas Foster Bar, and many more surprises. Also, looking for a quick bite or a leisurely meal with friends? The Pickle Jar in the Student Commons is a great place to eat using your Bonus Bucks or Pickle Dollars. This retail Food Court features Grille Works, The Pickle Deli, Smoothies, Grab and Go Salads, and Desserts.
Do you prefer to start your day with cereal or bacon and eggs? Is a salad for lunch enough to carry you through the rest of the day? Are you a vegetarian? A meat lover? Daily entrees feature favorite traditional recipes as well as progressive vegetarian dishes. A fresh salad bar and a sandwich deli bar are available for lunch and dinner. Homemade desserts, self serve ice cream and a host of beverage selections round out the dining experience.
No matter what you’re in the mood for, Dining Services serves up an option to suit every taste.
Food is at the top of our list, but dinner isn’t the only thing on the menu. The Pickle Jar is a great place to rendezvous with friends before or after class. And special events, theme meals, holiday celebrations, and more are held in the dining hall throughout the term.
Food for Thought – Your course work will satisfy your thirst for knowledge, let Dining Services feed your hunger.
With a meal plan from Dining Services, you can eat in our all-you-care-to-eat dining hall or our a-la-carte snack bar. Either way, you get a wide selection of foods at great prices.
Carol Cooper, Director of Auxiliary Services
Heather Pinks, Director of Dining Services
Diane McLean, Office Manager
Kim Brown, Executive Chef
Brian Webster, Director of Catering
The Dining Hall is located in Hanes Student Commons Building. Hours of operation are:
SCHOOL YEAR HOURS:
Monday through Friday
Hot Breakfast - 7:15 a.m. - 9:30 a.m.
Continental Breakfast - 9:31 a.m. - 11:00 a.m.
Lunch - 11:00 a.m. - 2:00 p.m.
Closed - 2:00 p.m. - 4:30 p.m.
Dinner - 4:30 p.m. - 7:30 p.m.
Brunch - 9:00 a.m. - 1:30 p.m.
Dinner - 4:30 p.m. - 7:00 p.m.
Brunch - 10:00 a.m. - 1:30 p.m.
Dinner - 4:30 p.m. - 7:00 p.m.
The Pickle Jar also located in the Student Commons is open:
Monday through Friday - 7:30 am to 12:00 am
Saturday - 10:00 am to 12:00 am
Sunday - 1:00 pm to 12:00 am.
Breakfast items are available in the Pickle Jar from 7:30-10:30 am Monday - Friday.
Late-Night Pickle Exchange
Nightly from 7:30 p.m. - close
Late-Night meals can be obtained at the Pickle Jar Monday through Friday (7:30 pm – midnight), in exchange for dinner in the dining hall*. Designated items and meals will be available for the exchange. Ask about these meal equivalencies at the Pickle Jar.
* The exchange is good for dinner only, and is valid only if no meal was used during dinner hours in the Dining Hall. Exception – college students on the 300 or 175 block will be able to swipe their One Card for the meal exchange even if they’ve eaten dinner in the dining hall.
2012 Summer Hours - Dining Hall & Pickles Jar
Plans are based on a weekly allotment of meals. There are nineteen meal periods per week—breakfast, lunch, and dinner, Monday through Friday, and brunch & dinner on Saturday and Sunday. You are allowed only one meal per meal period. You receive your plan’s weekly allotment of meals each Sunday of the semester. At the end of the day, Saturday, any unused meals expire and you receive a new allotment of weekly meals. All residential high school students are required to be on the 19-meal plan. High School commuter students may sign up for the 10-meal plan or one of the Block Plans listed below. High School commuters who are classified as NC residents will be automatically be assigned the 10-meal plan.
The plans are based on a semester allotment of meals. There are nineteen meal periods per week—breakfast, lunch, and dinner, Monday through Friday, and brunch & dinner on Saturday and Sunday. You are allowed only one meal per meal period.* You receive your plan’s allotment of meals at the beginning of the semester. At the end of the fall semester, any unused meals expire and you receive a new allotment of meals at the beginning of the spring semester.
All college freshmen and sophomores living in the residence halls must participate in the 300-meal plan. In the Bailey Street Apartments, college freshmen and sophomores must be on at least the 175-meal plan. College juniors and seniors living in the residence halls may choose to be on either the 300- or the 175-meal plan. College juniors and seniors living in the Bailey Street Apartments will not be required to be on a meal plan. Students residing in the Centre Stage Apartments regardless of classification will not be required to purchase a meal plan. Once you use your allotment of meals for the semester, you’ll have to use cash, Pickle Dollars, Bonus Bucks or purchase a block plan to eat more meals in the dining hall.
*College students on the 300 or 175 meal plans will be allowed to use an additional card swipe for the meal exchange even if they have already swiped for dinner in the Dining Hall. So college students could eat 4 meals a day.
Students who are on either the 19 or 10 meal plans or the 300 or 175-meal plans also receive bonus bucks. Bonus Bucks supplement the weekly meals and can be used for purchases in the Pickle Jar or the Dining Hall. High School students receive $100 a semester while college students receive $150 a semester. Bonus Bucks left from the fall semester are transferred over into the spring semester. At the end of the spring semester, unused Bonus Bucks are non-refundable and cannot be transferred to the new academic year.
For individuals who want to pay for a meal at the door, the meal prices for the Dining Hall are:
Breakfast $5.75 Lunch $7.00 Dinner $7.75
Cash, check, Pickle Dollars or Bonus Bucks are accepted forms of payment.
Students, faculty or staff members who do not have a meal plan may purchase block meals. The meals may be purchased in blocks of 20, 30 or 50 meals. The more meals you purchase the lower the cost per meal. Student Block Meal plans expire at the end of each academic year. The faculty/staff block meals do not expire. Meals may be used in the dining hall and will be deducted from your balance. The block meals can be purchased from the ARAMARK office in the dining hall. With the block meals you may swipe your card more than once during a meal to pay for another person’s meal. The meal exchange program is not available with the block meals.
Block Meal Prices:
20 meal plan = $115.00 or $5.75 per meal
30 meal plan = $165.00 or $5.50 per meal
50 meal plan = $260.00 or $5.20 per meal
Students, faculty or staff members who do not have time to sit down in the dining hall to eat a meal may purchase one (1)eco-clam take-out box from the cashier as they enter. These are reusable containers that are environment friendly and will save on the cost of the 200+ containers used daily previously. Individuals who receive a take-out box may not consume any food while in the dining hall.
Procedures to get the Eco-Clam TO GO Container –
- Everyone must purchase their first Eco-Clam container to get items TO GO.
- Cash, Checks, Pickle Dollars and Bonus Bucks will be accepted for purchase of the $5 Eco-Clam container.
- To obtain a clean eco-clam container, you must return a used container or purchase a new one.
- Used containers have to be emptied and rinsed before returning for exchange. Containers with leftover food, defaced or damage containers will not be accepted for exchange.
- Container needs to be fully closed when leaving the Dining Hall.
- Only 1 container can be used per meal.
- Students, faculty & staff are responsible for safe keeping of their container between the breaks and summer session.
When a student is sick, he/she should obtain written verification from a Wellness Center or College Life professional staff member for their designee to present to the cashier on his/her behalf for getting a meal to go.
Food Service Committee
All members of the campus community are invited to attend monthly meetings of the Food Service Committee. Once the school year begins, a regular meeting time and location will be announced. The purpose of the forum is to hear about upcoming events planned for food services and to share any ideas and suggestions.
Requests for Release from Meal Plan
Students who have unusual circumstances, e.g., medical or psychological related Students who have unusual circumstances, e.g., medical or psychological related conditions, may appeal to the Director of Auxiliary Services to change their meal plan. Changes in meal plans will only take effect prior to the beginning of the requested semester.
Requests from students not required to be on a specific plan need to be received before classes begin (preferably before the residence halls open for the semester). Requests should be submitted by mail or email to the Director of Auxiliary Services. Once you arrive on campus and if you use any of the meals or bonus bucks associated with your meal plan, you will not be able to make an adjustment until the next semester.
- What are unusual circumstances
The circumstances may include medical or psychological needs or restrictions, as well as other unusual conditions. The student must outline what his/her unusual circumstance is as part of the appeal process and provide written medical and/ or other documentation to support the request.
Supporting documentation describing in detail the medical condition, time period of treatment and how eating on campus may impact that condition, as well as a complete listing of the unusual dietary needs must be shared with either the Director of Health Services, the Director of Counseling Services and/or the Director of Dining Services. Those staff members will review the documentation and may contact the reporting parties for additional information. The staff reviewing the documentation will be asked by the Meal Plan Appeal Committee for their recommendation as to accept or deny the appeal. The Nutritionist in Health Services and the Director of Dining Services are members of the Meal Plan Appeal Committee, so they determine to what extent dining services can accommodate special dietary needs.
The process for submitting an appeal:
A form for an appeal may be secured from the Dining Service website. The Director of Auxiliary Services will schedule a meeting of the Meal Plan Appeal Committee to allow the student to present his/her case. The Director of Auxiliary Services will notify each student by mail of the initial decision on his/ her appeal. If the appeal is upheld, the Director of Auxiliary Services will notify the student, Dining Services and the Student Accounts Office. Please note: Until the Director of Auxiliary Services notifies the various offices that an appeal has been upheld, a student may well be enrolled and billed for the meal plan.
Appeal Form and Information
The decisions of the Meal Plan Appeal Committee are final. A student may submit a new appeal in a subsequent semester if he or she had new grounds for an appeal.
- The membership and purpose of the Meal Plan Appeal Committee:
The Meal Plan Appeal Committee is composed of: Director of Auxiliary Services, UNCSA Food Services Director; UNCSA Nutritionist; a Faculty/Staff Member and a student selected by SAA. The committee hears appeals from those students who may have highly unusual reasons for requesting exceptions from the board/meal plan regulations. In order to make such an appeal, a student should contract the Director of Auxiliary Services.
An application for meal plan changes during the academic year must be submitted according to the following schedule:
- April 5 for a fall semester change (July 12 for a fall semester change for new students) November 1 for a spring semester change.
The following regulations should be noted regarding dining services:
- One Card’s MUST be swiped for admission to the dining hall and are not transferable.
Transferring a meal to another student is considered theft and carries an automatic fine of $50 as well as judicial action.
- No one eating in the dining hall will be allowed to provide food for another student, visitor, faculty or staff member. All food must be eaten in the dining hall except with special permission of dining services staff. Violators of this policy may be referred to the Judicial Coordinator for theft of school property.
- Everyone must wear shoes and shirts in the dining hall and Pickle Jar.
- Any person in the dining hall without paying will be barred from the dining hall for a period of one month for the first offense and for one semester for the second offense. Students not on a meal plan or visitors are permitted in the dining hall during meal times only if they have paid for the meal.
- All book and large bags must be placed on the shelving provided prior to entering the dining hall or Pickle Jar. Leaving bags on the floor is a trip and fire hazard.
- Carrying out trays, china, silver and/or glasses is prohibited. Violators will be cited with theft of school property, which carries a fine of $50.
- The dining hall is self busing. Each person must carry trays, plates, glasses and tableware to the conveyor and discard all trash in the cans provided.
- Throwing food in the dining hall and Pickle Jar is prohibited.
- The balcony off the dining hall is a non-smoking area.
- Students, faculty or staff members who do not have time to sit down in the dining hall to eat a meal may purchase one (1) take-out box from the cashier as they enter. They will leave their One Card with the cashier. Individuals who receive a take-out box may not consume any food while in the dining hall. When a student is sick, he/she should obtain a written verification from a Wellness Center or College Life professional staff member for their designee to present to the cashier on his/her behalf for a take-out box.
For college students, you have 300 or 175 meals allotted for the semester. Remaining meals do not carry over from semester to semester. If you run out of meals before the end of the semester, you can either purchase a block plan or pay at the door for your meal using cash, Pickle Dollars or Bonus Bucks.
How do I sign up for a Meal Plan?
If you are a residential high school student, you are automatically signed up for the full meal plan of nineteen meals per week . College freshmen or sophomores living in the residence halls are automatically signed up for the 300 meal plan. College freshmen or sophomores living in the Bailey Street apartments as well as college juniors and seniors are set-up with the 175 meal plan when they sign up for housing. Changes during the course of the year should be arranged through the Director of Auxiliary Services.
How do the Meal Plans work?
The plans are simple. For high school, each meal plan is based on a weekly allotment of meals. There are nineteen meal periods per week—breakfast, lunch, and dinner, Monday through Saturday, and brunch, and dinner on Sunday. An alternate meal plan, containing 10 meals, is available to commuting high school students. You receive your selected number of meals each Sunday of the semester. At the close of the last meal period on Saturday, any unused meals expire and you receive a new allotment of nineteen or ten meals for the following week. Only 1 meal can be used per meal period.
When I purchase a meal plan, is it just for one semester?
Yes, when you purchase a meal plan, you make a purchase for only one semester. This applies to upperclass students as well as high school. You are billed per semester by Student Accounts.
Why are high school students required to have a meal plan?
The meal plan helps students to make a successful transition from living at home to living on their own. It helps with the socialization process as well.
Can I treat a friend by using my meal plan??
It depends. All-you-care-to-eat meals are only for your use and you may use only one meal per meal period. If you would like to treat a friend, you can use your Bonus Bucks, Pickle Dollars or use an additional meal if you’re on a Block Plan.
What happens to my unused Bonus Bucks at the end of the semester?
Your unused meal plan Bonus Bucks will transfer from fall to spring semester. Be sure to use them by the end of the spring semester. At the end of the spring semester, unused Bonus Bucks are non-refundable and cannot be transferred to the new academic year.
Is there any way I can be released from a meal plan?
Exceptions to the meal plan are made only for acute and severe health reasons or upon official withdrawal from the school. Appeals must be made to the Meal Plan Appeal Committee. Appeal forms are available on the Dining Services website.
What if I have special dietary requirements?
If you have any special dietary needs or concerns, please call Dining Services at (336) 770-3327. Our locations offer vegetarian, vegan and gluten-free menu items. You may also want to talk to the Director of Dining Services who can help you select appropriate menu items.
How do I use the Meal Plan?
Your Meal Plan is encoded on your One Card campus ID card. You must present this card when you eat a meal or make a purchase. Your meals will be deducted as appropriate. Only one meal can be used per meal period on the meal plans.
What if I lost my One Card ID card?
REPORT A LOST CARD IMMEDIATELY by calling the One Card Office at (336) 770-1429 or UNCSA Police Department (336) 770-3321. UNC School of the Arts is not responsible for any funds expended or the use of any lost or stolen cards. In addition, you are responsible for any charges you may make or attempt to make on your ID card. The UNCSA One Card replacement fee is $10.
When can I use the Meal Plan?
The first meal of the semester is on the day the residence halls open and the last meal to be served will be on the day the residence halls close.
What happens to the Meal Plan during the holidays?
Dining services is available in the Dining Hall during the holidays when school is in session.
Can food be carried out of the Dining Hall?
Who sets the pricing for the vendors?
Dining Services reviews and approves the pricing structures. Pricing must be competitive with similar operations.
Who watches over vendor quality?
Our Dining Services Management team regularly monitors vendor services and products. We welcome any comments or suggestions regarding vendor services.
What if I have a question or need help during the school year?
Contact Carol Cooper, Director of Auxiliary Services, at (336) 734-2880.